Privacy Policy

Effective Date: 15/07/2025
Last Updated: 15/07/2025

At Rocima Publishing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our publishing services.

1. Information We Collect

We may collect the following personal information from clients:

• Full name

• Email address

• Phone number

• Physical address

• BIR number (for tax or royalty account setup, where applicable)

• Manuscripts and related files

• Payment details (for invoicing and processing)

2. How We Collect Information

We collect information through the following methods:

• Email

• Contact forms

• WhatsApp messages

• Phone calls

• In-person meetings

3. How We Use Your Information

Your information is used solely to:

• Provide publishing and related services

• Review and edit manuscripts

• Send invoices and payment confirmations

• Provide updates about your project

• Submit your book to Amazon/KDP or assist with Payoneer setup (if applicable)

• Respond to inquiries or support requests

• Send marketing and promotional emails (only if you opt in)

4. How We Store Your Information

Client information and project files are stored securely in:

• Our email inbox

• An encrypted external hard drive

We take reasonable precautions to protect your data from loss, misuse, or unauthorized access.

5. Who We Share Your Information With

We only share your information when necessary to complete your project:

• Manuscripts may be sent to our editors for review and editing

• Final print-ready PDF files may be shared with our printing partners

• Your book files may be submitted to Amazon KDP and related platforms (with your consent)

We do not sell or rent your personal information to any third party.

6. Third-Party Services

We use the following third-party services to support our operations:

• PayPal – for online payments

• Canva – for cover and promotional designs

• WhatsApp – for direct communication

• KDP (Amazon Kindle Direct Publishing) – for publishing your book

• Payoneer – for setting up author royalty accounts (if needed)

Each platform has its own privacy policy. We recommend reviewing them if you have concerns.

7. Marketing and Communications

We may send updates and promotional emails about new services, offers, or publishing tips. You can opt out of marketing emails at any time by contacting us directly.

We do not send spam or share your contact information for marketing by others.

8. How to Update or Delete Your Information

You may request to:

• Update your contact details

• Access the information we hold about you

• Request deletion of your personal data

To do so, please contact us by:

• Email: [your email address]

• WhatsApp or Phone: [your phone number]

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website or provided upon request.

10. Contact

If you have any questions or concerns about this policy, please contact:

Ashook Abdool
Rocima Publishing
info@rocimapublishers.com
868-352-3405